Accessibility

Islington Assembly Hall is a welcoming and accessible venue and we strive to ensure everyone can enjoy events here.

We’re proud to have been awarded the Attitude Is Everything Bronze Standard Charter of Best Practice for our commitment to venue access to our customers and performers, and below is more information about our facilities and policies that have helped us achieve this.  

Hearing loop and British Sign Language
There is a hearing loop in the venue, which can be activated on request. We can also put hirers in touch with British Sign Language (BSL) interpreters to attend events at the venue.

Access to the venue
We are located on the street level of Upper Street. There are two small steps just inside the main entrance that is used for most events in the venue. If you are attending an event here in a wheelchair, or if you have problems getting up stairs, our staff who greet you on arrival will show you through to our side entrance on the ground floor. Visit our Getting here page for more information, including local public transport. 

Access inside the venue
There are no pillars or fixed obstacles in the main hall. We set up the space with furniture based on discussions with the hirer beforehand. There is ground floor access to the foyer,. the balcony and basement can only be accessed by stairs during events, as there is no functioning lift. At all our concerts, we ensure there is a viewing area reserved for deaf and disabled customers that may wish to use it and their personal assistants / carers, close to the stage and the accessible toilet.

Accessible toilets
We have an accessible toilet on the ground floor, which is fitted with an alarm cord. During concerts, a member of our security team is based on the door leading to the toilet and is there to offer assistance if required.

Personal assistant / carer tickets
Disabled customers who require assistance and who have bought a ticket for a concert here can request free entry for a personal assistant or carer by contacting the Islington Assembly Hall team directly on 020 7527 8900 or assemblyhall@islington.gov.uk. We will take your details and make arrangements with the box office and security staff so they know to expect you. To guarantee free entry for your personal assistant, please bring along a letter from the Department of Work and Pensions or NHS to show the box office staff that you require assistance. Please note that the venue does not sell tickets directly. For further details about tickets, please visit our Buying tickets page.

Parking
Islington Town Hall forecourt is the best place to drop off customers. Dropping off or picking up customers from the side streets nearby is not permitted.  There is no public parking at all in Richmond Grove.  For further information please go to Islington Council’s parking for disabled people page here.

AIE bronze