Policies

Concert-specific policies

Security checks
Our security team, AP Security, carry out checks at the entrance. We have recently updated these procedures and the checks take a little longer than previously. Our priority is to get customers in to the venue safely and we aim to do this as quickly as possible. Please, however, allow plenty of time to get in to the venue in time to see the performances. Where possible, we post the expected stage times on Twitter and Facebook on the day of the show to help you plan your evening. Thank you for your patience with our important security checks. 

Over-16s only
Islington Assembly Hall runs a strictly over-16s policy, unless otherwise stated on any events listed our Concerts and public events listing page.

Cash and card payments at our bars
We take cash and card payments (including Contactless and Apple Pay) at our bars. If you wish to take out cash before coming in to the venue, the nearest cash point is outside the Post Office on the other side of the road, and there are a couple of others that are just a few minutes’ walk away on Upper Street, heading towards Highbury and Islington Station.

No readmission
We run a ‘no readmission’ policy. We have a designated smoking area outside the main entrance, but if you leave the venue for any other purpose, you will not be allowed entry again. For concerts, doors normally open at 7pm, with a support act preceding the main act, who will usually come on stage around 9pm or slightly earlier. As seating and standing areas are both unreserved, you are welcome to arrive as soon as you like after doors open to enjoy a few drinks from one of our bars and get a prime spot for the show.

Ticket types
For most concerts here, there will be two types of ticket on sale – downstairs general admission tickets, which are normally standing, and upstairs, normally unreserved seating. Other concerts may have just the downstairs standing-only area open, and others will have seating throughout. Islington Assembly Hall does not sell tickets directly. From our What’s On page, we link to external sites for more information or to buy tickets. If you are buying a ticket to an event here, please remember which ticket agent you bought it from in case you have any queries about it following your purchase. 

Cloakroom
We have a cloakroom that is open at most gigs, charging a small fee. For the safety and comfort of our customers, we ask that any bags larger than handbags and small carrier bags are stored in the cloakroom. Our cloakroom is small, so please avoid bringing bags with you if possible for your own convenience and that of other customers in the venue. If the cloakroom is not open at an event you attend, please ask for the duty manager on arrival and we’ll do our best to help.

Free entry for personal assistants / carers
Disabled customers who require assistance and who have bought a ticket for a concert here can request free entry for a personal assistant or carer by contacting the Islington Assembly Hall team directly on 020 7527 8900 or assemblyhall@islington.gov.uk. We will take your details and make arrangements with the box office and security staff so they know to expect you. To guarantee free entry for your personal assistant, you will need to bring along a letter from the Department of Work and Pensions or NHS to show the box office staff that you require assistance. Please note that the venue does not sell tickets directly. For further details about upcoming gigs and buying tickets, please visit our Concerts and public events page

Photography
In keeping with requirements from the vast majority of the artists, promoters, managers and agents with whom we work, we ask that customers do not bring cameras with detachable lenses to concerts at the venue. Customers may bring mobile phones and compact non-professional cameras, and at the majority of shows, may take photographs on them, although we ask this is kept to a minimum out of respect for the artists performing and other customers. Performers, their management teams and/or promoters may sometimes ask for no photography at all, including on mobile phones. In these instances, our staff will advise customers and we will display signage inside the venue. We do not allow flash photography or video or sound recording from the audience during performances. 
Photography and press passes may be issued by the venue management, only in agreement with promoters, artists’ management team and/or record label. For venue-specific media enquiries, please contact the Islington Assembly Hall team on 020 7527 8900 or assemblyhall@islington.gov.uk

Food and drink
We have a fully licensed bar, selling a range of alcoholic and non-alcoholic drinks, as well as snacks.

Private events
For private hires, such as weddings, we provide drinks packages. You have the flexibility to arrange your own catering, providing we see a copy of the caterers’ hygiene certificate and other relevant documentation.

Corporate events
If you hire Islington Assembly Hall for a conference, you are welcome to arrange your own catering, providing we see the caterers’ hygiene certificate and other relevant documentation, or we can provide refreshments and arrange catering packages on request.

With the exception of riders provided by artists’ representatives at concerts, we do not allow drinks to be brought into the venue, whether by the organiser of a private or corporate event or guests attending an event here. Customers trying to bring drinks into the venue will have them confiscated on arrival.

Our licence
This is a ‘Challenge-25’ venue. If you are lucky enough to look under 25, you will be asked to prove that you are over 18 when you buy alcohol.

Drinking on the street outside Islington Assembly Hall is prohibited and any customer found in possession of alcohol outside may be refused (re-)entry to the venue.

Other general policies

Noise

  • Islington Assembly Hall is in a residential area and we adopt a neighbour-friendly policy. Please make as little noise as possible on leaving the venue. There are fantastic transport links nearby to get you to your next destination efficiently.
  • Please do not park on, or arrange to be picked up from, nearby residential streets. Visit our Getting here page for details of parking.
  • To ensure we keep within our licence and are considerate towards our neighbours, please note we keep the windows and doors closed when live and/or loud music is being played.

Grade II listing
Our venue is Grade II listed and we are committed to ensuring certain features and structures are not damaged or affected in any way. This includes ensuring items are not attached to the walls or other structures. To help protect our wonderful venue, and help ensure the safety of our customers, we do not allow naked flames, including tea lights, in the venue. If you are hiring the venue and want to know more, please speak to the Islington Assembly Hall team who will be happy to help.